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Campus Phones Not Receiving Incoming Calls, 911 Still Accessible

Updated as of 3 p.m.

UT phone lines have been partially restored and campus can now receive incoming calls. Windstream is still working to restore full service. We will keep the campus updated.


Updated as of 8:40 a.m.

UT campus phones are currently not receiving incoming calls.

The campus local phone service provider Windstream is experiencing an outage due to severe weather that swept through the Nashville area this morning where its server is based.

As a result, the UT Police Department is not able to receive calls for service from outside lines. Phones across campus also are not receiving incoming calls.

However, outbound local and on-campus calling are unaffected. The phones also can call 911 for emergency service.

The campus community can still reach the UT Police Department through the LiveSafe app. The campus safety app turns your smartphone into a personal safety device. Report emergencies, tips, and suspicious activity and access resources. Download the LiveSafe app.

OIT Telephone Services is working with Windstream to develop a resolution. No timeline has been indicated for repair.

We will send updates as they become available.

Our thoughts are with everyone affected by the tornadoes this morning in the Nashville area.