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Physical Security

 

 

Physical Security

The University of Tennessee is committed to enhancing safety and security across campus by integrating best practices with reliable technology. The Department of Physical Security designs, supports, and oversees systems that protect people, property, and university assets. These systems include electronic access control, intrusion detection, panic buttons, alarm monitoring, and video surveillance.

All requests related to access control, alarms, panic buttons, and video surveillance are reviewed by Physical Security to ensure coordinated, standardized, and secure implementation across campus.

 

Central Alarm

UT Central Alarm is responsible for monitoring the university’s alarm systems. Central Alarm manages building access control (card access), building lock schedules, and alarm-related issues.

Central Alarm is staffed 24/7.

Phone: 865-974-0808

Email: utcentralalarm@utk.edu

 

Electronic Card Access (Access Control)

Electronic card access systems manage and restrict entry to university buildings, rooms, and secured areas through authorized credentials and schedules.

All users must maintain a valid VolCard. Physical keys must not be used on electronically controlled doors.

 

Requesting Card Access

Faculty and staff requiring after-hours access should submit requests through Planon. Faculty and staff may also submit a request on students’ behalf with an expiration date.

For bulk student card access please email Central Alarm so we may evaluate your department’s needs. Email: utcentralalarm@utk.edu

 

Departmental Access

If a Departmental Manager has unique access needs, administrative access to their department’s access control system may be requested through the Departmental Access Management form.

 

Video Surveillance

Video surveillance is a critical component of the university’s comprehensive security strategy. Cameras are used to deter crime, enhance safety, and provide investigative support after incidents.

Video surveillance systems are not continuously monitored, and live monitoring is not guaranteed.

Departments requesting new video surveillance equipment must: ·

Departments wishing to view or monitor live camera feeds must submit a Camera Access Request Form.

 

Requesting New Security Controls

The Department of Physical Security reviews all requests for new or expanded security controls. Security controls include electronic access control, intrusion alarms, panic buttons, and other monitored security devices.

All requests require approval prior to installation. An on-site assessment by Physical Security is required. Unauthorized installation is not permitted.

 

Intrusion Alarms

Intrusion alarm systems help detect unauthorized entry and enhance protection for people and property. Requests for new intrusion alarms must be submitted for review. Physical Security will conduct an on-site assessment to determine appropriate alarm type, placement, and configuration.

 

Panic Buttons

Panic buttons provide a direct method for requesting emergency assistance during situations requiring immediate response. These devices may be appropriate for:

  • Public‑facing locations
  • Isolated workspaces

All panic button requests require an on‑site assessment by Physical Security prior to approval to ensure proper placement and functionality.

 

Alarm Monitoring Fees

All monitored security devices are subject to installation and monitoring fees. Fee details are addressed during the review and quote process.

 

How To Submit a Request or Request a Quote

All requests must be submitted through the Facilities Services Project Initiation Form.

After submission:

1. Request review

2. On-site assessment

3. Quote and recommendations

4. Next steps communicated

 

CONTACT INFORMATION

Central Alarm: 865-974-0808 | utcentralalarm@utk.edu

Physical Security: 865-974-1724 | physicalsecurity@utk.edu